Refund Policy

Non-Returnable

This item is non-returnable due to the consumable nature of the product. However, in the unlikely event of damaged, defective or different/wrong item delivered to you, we will provide a full refund or free replacement as applicable. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

Terms and Condition

TERMS OF SERVICE AGREEMENT

LAST UPDATED: 04/06/2025

Please read this Terms of Service Agreement carefully. By accessing or using this website (swadsugam.com) or purchasing any products through it, you agree to be bound by the terms and conditions outlined below.

This Agreement governs your use of the website swadsugam.com (the “Website”) and the sale of products by S R TRADINGS (“we”, “our”, or “us”). This Agreement includes, and incorporates by reference, all applicable policies, guidelines, and other documents referenced herein. S R TRADINGS reserves the right to revise these terms at any time by posting an updated version on the Website. The date of the latest revision will be indicated at the top of this page.

Your continued use of the Website after changes are posted will constitute your acceptance of the revised Agreement. If you do not agree with any part of this Agreement, you should discontinue use of the Website immediately

I. PRODUCTS

        • Terms of Offer: By placing an order through the Website, you agree to purchase the selected products (“Products”) in accordance with the terms outlined in this Agreement.
        • Customer Communication: Unless you explicitly opt out, you consent to receive future communication from S R TRADINGS, including promotional emails and sales calls, either directly or through our authorized representatives.
        • Opt-Out Options: You may opt out of receiving further communications by any of the following methods:
        1. Clicking the unsubscribe link in any promotional email.
        2. Emailing your request to: customercare@swadsugam.com
        3. Mailing a written request to: GROUND FLOOR,SHOP NO – 06, SHREYES APARTMENT, KARJAT ROAD, Badlapur(E), Thane, Maharashtra – 421503

 

        • Intellectual Property Rights: All content, layout, product designs, and trademarks displayed on this Website are the intellectual property of S R TRADINGS. You may not reproduce, distribute, or resell any materials or products without written permission.
        • Sales Tax: You are responsible for any applicable sales tax on product purchases.
    1. WEBSITE USAGE
        • Content and Third-Party Links: The Website may provide information and resources, including links to third-party sites. While we strive for accuracy, S R TRADINGS is not liable for any inaccuracies or damages resulting from third-party content or links.
        • Acceptable Use:

You agree not to:

          • Use the Website for unlawful purposes.
          • Violate any applicable laws or regulations.
          • Disrupt or interfere with others’ use of the Website.
          • Post or transmit any harmful, abusive, or unlawful content.
          • Reproduce, sell, or exploit Website materials for commercial purposes.

 

        • License: You are granted a limited, non-exclusive, non-transferable license to use the Website for personal, non-commercial purposes. All other rights are reserved by S R TRADINGS.
        • User Submissions By submitting content to the Website, you grant S R TRADINGS a perpetual, royalty-free, worldwide license to use and distribute that content. We reserve the right to remove user content at our discretion.

III. DISCLAIMER OF WARRANTIES

Use of the Website and Products is at your sole risk. The Website and Products are provided “as is” and “as available.” S R TRADINGS disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee the accuracy or completeness of any information provided on the Website.

IV. LIMITATION OF LIABILITY

Our total liability for any claim related to product purchases or Website use is limited to the amount you paid (excluding shipping and handling). We are not liable for any indirect, incidental, or consequential damages.

V. INDEMNIFICATION

You agree to indemnify and hold harmless S R TRADINGS, its employees, affiliates, and representatives from any claims, damages, or expenses arising from your use of the Website, your breach of this Agreement, or your violation of any rights of another party.

VI. PRIVACY

We value your privacy. Please refer to our Privacy Policy posted on the Website for details on how we collect and use your information.

VII. AGREEMENT TO BE BOUND

By accessing the Website or purchasing Products, you confirm that you have read, understood, and agree to be bound by this Agreement.

VIII. GENERAL PROVISIONS

      • Force Majeure: We are not liable for delays or failures due to causes beyond our control, including natural disasters or political unrest.
      • Termination: We may suspend or terminate your access to the Website for violations of this Agreement.
      • Entire Agreement: This document constitutes the entire agreement between you and S R TRADINGS.
      • Jurisdiction: This Agreement shall be governed by the laws of Maharashtra, India. Any disputes must be resolved in the courts located in Pune, Maharashtra.
      • No Class Actions: You agree to resolve disputes individually and waive any right to class or collective actions.
      • Statute of Limitations: Any claim related to this Agreement must be filed within one (1) year.
      • International Use: This Website is intended for use within India. Users outside India are responsible for complying with local laws.
      • Assignment: You may not transfer your rights under this Agreement; we may assign our rights without notice.

 

BY USING THIS WEBSITE OR ORDERING PRODUCTS, YOU AGREE TO THE ABOVE TERMS AND CONDITIONS.

SHIPPING POLICY

 

ORDER PROCESSING

All orders received on or before NOON India time will be shipped within 3 business days, excluding holidays.

All orders received after NOON India time will be shipped within 4 business days, excluding holidays.

All orders placed on holidays, weekends, or other holidays recognized by www.swadsugam.com will be shipped within 4 business days.

In rare cases due to unforeseen events, (e.g. extreme weather, unusual spikes, etc.), these shipment-processing times may be delayed.

Order items will be shipped within 3-4 business days from the date of order. In the event of unforeseen delays outside of our control, the estimated shipping date is subject to change without notice.

SHIPPING METHODS & DELIVERY TIMES

We send all orders via reputed courier partners. You can log on to Swadsugam.com and check the details of the shipment and courier partner.

Proof of signature may not be possible for all deliveries. It is the responsibility of the customer to be available for receipt of the package. In the event that the customer is not available, the package may be left at the destination address at the discretion of the carrier.

Coupon Code:

Coupon codes are valid until deactivated by Swadsugam. Limit one coupon code per person. Valid on the consumer in India only. Discount does not apply to shipping and handling or tax. Offer subject to change or expiration at any time at Swadsugam’s sole discretion.

GENERAL

Swadsugam.com will fulfil your order in a timely and efficient manner. However, if the package is returned to us for ANY reason you will still be responsible for the original shipping fees charged to you. If your package is refused or returned to us, we will refund the amount of your order, excluding shipping and handling charges. We do not accept product exchanges. For more information on our Return Policy, please visit RETURN POLICY

For all orders, please provide your complete street address with pin code and nearest landmark

We use several different shipping carriers depending on type of shipment and geographic location.

FREE SHIPPING OFFER

Shipping fee is applicable on All orders of Any value delivered to Any destination within India.

For a limited period, we will offer a discount on shipping fee (can be up to 100% of shipping fee). The same shall be displayed on the website at product page or offers or at checkout page.

Free standard shipping is automatically applied to your order after other discounts are taken and before taxes and handling charges are added.

Offer subject to change or expiration at any time at Swadsugam’s sole discretion.

Not transferable or redeemable for cash or credit towards any purchase. In case of refund due to return of products for any reason the standard shipping fee will be deducted from the refund.

SHIPPING COST

*Any special handling costs will be reflected at checkout